In addition to using the standard platform emails, clients can create custom emails to share event information with their participants.
To create a new email, follow the steps below:
- In the left-side navigation, click the arrow next to Event Overview to open the menu
- Click Emails
- Click on the New Email button
- Complete required fields
- Email Name: For internal use
- Subject: Subject line of the email sent to participants
- Category
- Add in the email message in the Email Content box
- The content box uses the Froala WYSIWYG editor. In the content box you can add text, images, emojis, tables, links, etc. Use the navigation bar to customize. (i.e: change text colors, bold, underline...)
- If desired, use the "code view" to view/enter HTML code to design the page. Get to the "code view" by following these steps:
- In the top right corner of the Content navigation bar, click the 3 dots icon to open a new navigation bar. In the new navigation bar click the "<>" icon to see the code view
- If there is existing content, you will see the HTML code. If there is not content, it will be a blank content box
- Switch back into the standard view by clicking the "<>" icon again
- Use the Glossary to copy General and Advanced fields and paste them into the email content
- Use the Copy Content button to copy the content in the Email Content box, and paste it into a different email
- Click the Add Registration Type button to create this email specifically for one registration group of participants
- For example: if this email contains information for your event speakers, you could choose the registration type "Speaker" so only those participants will receive the email
- For example: if this email contains information for your event speakers, you could choose the registration type "Speaker" so only those participants will receive the email
- Click Create